Property Services Co-ordinator (Assets)

Location: Stennack House, St Austell Hours: 37 per week (Mon-Fri) Salary: £37,634 per annum Contract: Fixed term contract ending 31st of March 2028

At Ocean Housing, we're looking for a proactive and knowledgeable Property Services Co-ordinator (Assets) to join our Property Services team. This is an exciting opportunity to play a key role in maintaining and improving our housing portfolio, helping ensure our homes remain safe, sustainable and fit for the future.

As part of a dedicated and customer-focused team, you'll undertake surveys, oversee property-related projects, support disabled adaptations, manage asset data and contribute to strategic investment decisions that directly benefit our customers and communities.

What you will be doing:

You will be responsible for coordinating and undertaking a variety of property and asset management activities, including:

• Carrying out stock condition surveys and inspections to inform asset investment decisions.

• Assessing completed works to ensure quality standards are achieved.

• Managing applications for tenant improvements and disabled adaptations.

• Maintaining accurate asset management records and property data.

• Undertaking energy assessments and supporting energy efficiency initiatives.

• Liaising with contractors, local authorities, colleagues and customers to ensure excellent service delivery.

• Investigating and resolving customer issues and complaints professionally and effectively.

• Supporting continuous improvement by monitoring performance and identifying opportunities to enhance services.

What we are looking for:

We're seeking someone who combines technical property knowledge with outstanding organisational and customer service skills.

Essential Requirements

• A Level (or equivalent Level 3 qualification)

• HNC in Building Construction or equivalent qualification

• Significant experience in asset management activities

• Experience carrying out property and stock condition surveys

• Strong IT skills, including Microsoft Office applications

• Excellent organisational, communication and customer service skills

• A methodical approach with strong attention to detail

• Ability to manage competing priorities and work independently

• Understanding of GDPR and workplace health and safety requirements

• Ability to travel across operational locations as required.

Desirable

• Diploma in Surveying Practice or equivalent Level 5 qualification

• Domestic Energy Assessor qualification

• RICS membership

• Knowledge of the social housing sector

• Advanced Excel skills

• Experience driving service improvements and performance enhancement initiatives.

What are our benefits?

We offer a supportive, flexible, and forward-thinking work environment with fantastic benefits:

27 days holiday + bank holidays Professional membership fees paid Company sick pay scheme Workplace pension with death in service benefit Home office work payment Medicash health plan (including dental & optical) Cycle to work scheme Rewards & recognition programme On-site parking Employee assistance programme

Family-friendly policies

📅 Key Dates:

Closing Date: Thursday 1st of October 2026 at Midnight Interview Date: Friday 9th of October 2026 at Stennack House, St Austell

📩 Ready to Make an Impact?

If you're committed to supporting communities and want a role full of purpose, we’d love to hear from you.

Please be aware - we may close this vacancy early if we receive sufficient applications—so apply soon