Q-EHS Manager

Cold Chain Technologies supports the global pharmaceutical and life science industries delivering lifesaving temperature controlled shipments. Our uniquely innovative containers maintain the cold chain, preventing shipments being spoiled or delayed, and delivering temperature sensitive products to patients on time and to help save lives.

To support our ongoing growth, we are looking for an Q-EHS Manager to join our team. This person would be based at our Reading office (Theale), and would need to be on site 5 days a week. Occasional travel may be required.

Job Summary

The Q-EHS Manager is responsible for leading, managing, and ensuring compliance of the Tower Integrated Management System (TIMS) across Quality, Health & Safety, and Environmental standards (ISO 9001, ISO 14001, ISO 45001). This role provides oversight, decision-making, and accountability for site-wide compliance, audits, CAPA management, and risk-based improvements.

The jobholder will co-ordinate and manage the end-to-end customer issues process, driving root cause analysis, resolution of quality concerns, and improvement of supplier performance. They will oversee internal audits, the CAPA management system, and incident investigations, while supporting the site’s continuous drive for regulatory compliance, environmental care, and workplace safety.

The Q-EHS Manager is responsible for leading, managing, and ensuring compliance of the Tower Integrated Management System (TIMS) across Quality, Health & Safety, and Environmental standards (ISO 9001, ISO 14001, ISO 45001). This role provides oversight, decision-making, and accountability for site-wide compliance, audits, CAPA management, and risk-based improvements.

The jobholder will co-ordinate and manage the end-to-end customer issues process, driving root cause analysis, resolution of quality concerns, and improvement of supplier performance. They will oversee internal audits, the CAPA management system, and incident investigations, while supporting the site’s continuous drive for regulatory compliance, environmental care, and workplace safety.

Key Responsibilities

Management System Oversight

• Own the maintenance and continual improvement of the TIMS.
• Ensure compliance with customer, regulatory, and ISO standards.
• Maintain and approve controlled documents, procedures, and records.
• Promote awareness of IMS policies, objectives, and requirements across all site personnel.

Audit & Compliance

• Plan, prepare, and attend internal audits in line with ISO standards.
• Lead internal audit program and external certification/regulatory audits.
• Manage site CAPA processes, including effectiveness checks and closure.
• Oversee supplier/sub-contractor audits and monitor corrective actions.

Reporting & Performance

• Define and track KPIs, risks, and trends
• Present quality and compliance performance to Senior Leadership and Management Review Teams.

Operational Support & Improvement

• Lead root cause analysis and ensure sustainable corrective actions in collaboration with subject matter experts and external clients to resolve issues.
• Drive process improvements using Lean Six Sigma and risk-based thinking.
• Ensure that Q-EHS controls are embedded across operational processes. This includes completing periodic site and process spot checks.

Training & Engagement

• Develop and deliver training on TIMS and Q-EHS responsibilities
• Promote a proactive culture of safety, compliance and continuous improvement.

Health, Safety & Environmental (HSE) Responsibilities

• Act as site lead for Health, Safety, and Environmental management.
• Ensure compliance with UK HSE legislation, risk assessments, and incident management.
• Manage incident investigations, root cause analysis, and reporting of HSE observations, accidents, and incidents.

Requirements

• Degree in Life Sciences, Quality, or related discipline, or equivalent experience.
• Proven experience leading audits and CAPA management.
• Strong leadership, influencing, and cross-functional communication skills.
• Extensive experience managing ISO 9001, 14001, 45001 systems.
• Data-driven, analytical, with strong business acumen.

Skills

• People oriented and results driven
• Ability to build and maintain excellent working relationships internally and externally
• Excellent active listening, negotiation and presentation skills
• Strong written skills and the ability to handle multiple tasks all with an attention to fine detail
• Excellent business acumen, problem solving, negotiating skills, and analytical thinking
• Strong inter-cultural skills
• Industry-specific technical knowledge
• Confidential and professional

Please note that we are not able to sponsor employment visas at this time.

Cold Chain Technologies is committed to Equal Opportunities in employment and service delivery. The policies and practices of the Company aim to promote an environment that is free from all forms of unlawful and unfair discrimination and values the diversity of all people.

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