Quality & Complaints Advisor
- Stafford
- Contract·On-site
- Full time
- £28,000 - £28,000 Per Annum
Job Description
Quality & Complaints Advisor Location: Stafford, Staffordshire Salary: £28,000 per annum Job Type: Full Time, Fixed Term Contract (12 Months)
About the Role
Safer Hand Solutions are working in partnership with a well-established organisation based in Stafford to recruit a Quality & Complaints Officer.
Key Responsibilities
Manage and investigate customer complaints. Draft and issue complaint responses. Monitor complaint trends and identify improvements. Conduct quality reviews and audits. Support Subject Access Requests. Skills & Experience Required
Experience in complaints handling, quality assurance or compliance. Excellent communication skills. High attention to detail. Strong organisational skills. Good IT skills. What's on Offer?
Salary of £28,000 per annum. Training and development. Company pension scheme. 25 days holiday plus bank holidays. Please apply below