Quality Assurance Analyst I - Call Monitoring & Data

Travel + Leisure Co. is seeking a Quality Assurance Analyst I to join a global team focused on improving customer service quality and process efficiency.

This role involves designing, developing, and executing QA call monitoring strategies across multiple business groups, with feedback to management to raise associate performance and call quality for owners. The position offers collaboration with teams in Clark, Las Vegas, and Orlando, and opportunities to influence control environments,

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