Quality Assurance Team Lead

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Quality Assurance Team Lead

Location: Dunstable
Salary: £50,000 - £55,000
Contract: Permanent, Full-Time & Onsite

We are looking for an experienced Quality Assurance Team Lead to join our clients team in Dunstable. This is a key leadership position responsible for managing and developing a team of Quality Engineers across NPI, Supplier, Production and Customer Quality .

As Quality Assurance Team Lead, you will lead the Quality Assurance function, providing technical and operational leadership while working closely with Engineering, Production, Sales, Purchasing and Supply Chain.

Key Responsibilities as a Quality Assurance Team Lead

• Lead, manage and develop a team of Quality Engineers across NPI, Supplier, Production and Customer Quality.
• Set clear objectives, priorities and performance expectations aligned with business goals.
• Conduct regular one-to-one meetings, appraisals and development reviews.
• Coach and mentor team members, supporting their technical and leadership development.
• Manage departmental workload and resource allocation to meet operational and programme requirements.
• Act as Deputy to the Quality Manager when required.

• Ensure effective deployment of APQP, PPAP and risk management methodologies.

• Lead supplier approval, qualification and performance management activities, as well as conducting supplier audits and capability assessments.
• Monitor supplier performance against agreed quality metrics and KPIs.
• Work closely with Purchasing and Supply Chain to manage quality risks across the supply base.

• Support production teams in achieving operational and quality objectives.

• Act as the primary quality interface for customer issues, concerns and escalations.
• Lead investigations and responses to customer complaints and quality escapes.
• Support customer audits, assessments and surveillance activities. xwwtmva

About You, as the Quality Assurance Team Lead

We are looking for an experienced quality professional with leadership, analytical and problem-solving skills.

Ideally, you will have:

• A Bachelor's degree, preferably in Engineering, or an equivalent relevant qualification/experience
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