Real-Time MI & Staffing Optimisation Analyst

Charles Taylor is recruiting for a Real Time & MI Analyst in Portsmouth. The role reports on staffing allocation, ensuring optimal staffing to meet service levels, and real-time MI reporting. Hybrid working is available once fully competent in the role.

Key responsibilities include intraday MI, WFM administration, and balancing resources across workflows to maximise advisor utilisation. The role also involves data analysis, client reporting, and preparing presentations for client reviews.

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