Recovery Support Worker

Site Springfield University Hospital Town London Salary £34,186 - £37,389 per annum inclusive of inner London HCAS Salary period Yearly Closing 26/08/ :59

South West London and St George's Mental Health NHS Trust has a rich history, well-established community links and an international reputation. We provide a full range of local mental health services to the Kingston, Merton, Richmond, Sutton and Wandsworth London boroughs, as well as specialist forensic mental health services, including specialised services such as national deaf adults and CAMHS inpatients and OCD.

We are committed to providing high quality integrated health and social care for local people with mental health problems in South West London and more specialist mental health services for people throughout the UK. The Care Quality Commission already rates our services as ‘good’ however we aim to be ‘outstanding’.

Our Values

We take pride in providing specialist care to our service users where our Trust values; being consistent, compassionate, collaborative, respectful and open is at the heart of everything we do. Our mission is "making life better together".

When you join us, you’ll be part of something special – an innovative and rapidly growing organisation that is helping to redefine the Mental Health, education and social care landscape in the UK.

As a Trust, we are happy to talk flexible working.

Job overview

Join the North East Wandsworth Integrated Recovery Hub (IRH) and become part of a dynamic, compassionate and recovery focused community mental health team. This is an exciting opportunity for a motivated Recovery Support Worker who is passionate about supporting people with complex mental health needs to live meaningful, independent lives within their local community.

Working alongside a multidisciplinary team of nurses, social workers, occupational therapists, psychiatrists, psychologists and peer support workers, you will play a key role in building therapeutic relationships, promoting recovery and helping service users achieve their personal goals. No two days are the same; the role offers a varied and rewarding mix of direct clinical support, community-based work and collaborative care planning.

We are looking for someone who is empathetic, resilient, organised and committed to delivering person-centred care. You will need excellent communication skills, a proactive approach to problem-solving and the ability to engage positively with individuals from diverse backgrounds.

In return, we offer a supportive team culture, regular supervision, opportunities for learning and development and the chance to make a genuine difference in the lives of people experiencing mental health difficulties. If you are looking for a rewarding role where your contribution is valued and where you can develop your career within a forward thinking NHS organisation, we would love to hear from you.

Main duties of the job

As a Recovery Support Worker, you will work closely with people experiencing a range of mental health difficulties, supporting them on their recovery journey and helping them to achieve greater independence and wellbeing. You will build positive therapeutic relationships with service users, providing practical and emotional support both within community settings and through regular contact with individuals, their families, carers and partner agencies.

The role involves supporting service users to identify and work towards their recovery goals, encouraging engagement with treatment, promoting social inclusion and helping individuals access local resources and services that enhance their quality of life. You will contribute to the delivery of person-centred care, working collaboratively with colleagues across the multidisciplinary team to ensure that support is responsive to individual needs and strengths.

We are looking for someone who is compassionate, reliable and able to engage effectively with people from diverse backgrounds, including those who may find services difficult to access. The successful candidate will demonstrate strong communication and interpersonal skills, a flexible and proactive approach and the ability to work independently while remaining an effective member of a supportive team. A commitment to recovery-focused practice, equality and delivering high-quality care is essential.

Working for our organisation

We are Proud to Belong at South West London and St George’s Mental Health NHS Trust.

We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as ‘good’ - we aspire to be ‘outstanding’.

This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services as we invest a further £120m to upgrade and modernise our estate by 2027.

We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do.

We offer flexible working, career development and a variety of benefits to enable a positive, welcoming environment in which our people and their careers can thrive.

Come and join our inclusive teams and help our patients on their recovery journey.

Unless expressly stated in the job advert this role is not subject to sponsorship, please be advised that all offers of employment are subject to evidence of right to work in the UK.

Detailed job description and main responsibilities

• 1. Working autonomously within the parameters of the role leading on implementing the delivery of quality nursing care, contributing to the physical, psychological, social, recreational and spiritual care in a recovery-focused way through therapeutic engagement and activities, and taking steps to address any issues that arise.
• 2. Leading on and undertaking activities to ensure that the fundamentals of care are met - nutrition, hydration, hygiene, comfort, emotional and social support
• 3. Supporting the patient’s management of care needs through:
• b. Monitoring of individual service user / patient progress
• c. Feedback and discussion
• d. Producing reports and in-care reviews
• e. Devising a plan of care and interventions supervised by a Registered Nurse.
• 4. In a junior leadership role leading on and directing junior to staff in providing hands-on care to service users including:
• a. Undertaking 1-1 engagement with service users in an honest, open and non-judgmental way.
• b. Recognising and valuing service users as individuals, acknowledging the importance of always maintaining the service user’s respect and dignity and ensure that the care provided respects equality and diversity.
• c. Contributing to the development of care plans that reflect service user needs and relevant patient care documentation working in partnership with service users, wider MDT and friends/relatives/significant others.
• d. Escalating any concerns to relevant Health Care Professional.

Use of Artificial Intelligence (AI) in job applications

If you have used AI to support the preparation of your application, please briefly indicate how it was used within your supporting statement or application form.

Please remember, your application is your opportunity to tell us about your skills, experience and motivation for the role. We encourage applicants to complete their application and supporting statement in their own words wherever possible. We recognise that AI tools can be helpful in supporting accessibility, and for improving spelling, grammar and structure.

Applications that rely heavily on AI-generated content can become generic and fail to accurately reflect an applicant's individual experience. Applications that clearly demonstrate your own voice, reflections and experiences are often the most effective and help us better understand your suitability for the role.

Please be aware that information provided in your application and supporting statement may be explored further during the selection process. It is important that all applications accurately represent your own knowledge, skills and experience.

Person specification

Education & Qualifications

• Completion of Care Certificate and acquired competencies.
• English and Mathematics basic qualifications (eg GCSE at Grade C or above or evidence of Level 2 in Functional skills for numeracy and literacy)
• Level 2/3 Health and Social care qualification / working towards qualification.

Experience & Knowledge

• Clinical experience minimum 1 year and experience of engaging with service users / patients.
• Knowledge of treatment options.
• Experience in different clinical care settings.
• Experience in supervision of staff.
• Lived experience of mental health

SKills & Abilities

• Able to provide quality care that is responsive to service user’s needs, with supervision available but not always present, and acting on own initiative, within protocols, policies and care plans.
• Communications skills – receiving and conveying sensitive information, with staff and with service users and able to keep accurate records. Knowing when to escalation concerns and to whom credible in a multi-professional environment.
• Able to plan and co-ordinate and prioritise own and team work.
• Approachable and self-aware, including the ability to self-reflect. Understanding forms of effective working relationships with colleagues.
• Empathy for individuals who have experienced mental health problems and ability to cope with behaviour which may be challenging at times.
• Training and experience in specialist skills such as ECG, Vital Signs, Phlebotomy.

At South West London St Georges Mental Health Trust we are committed to providing services which embrace diversity and that promote equality of opportunity. We are a Disability Committed Employer, and welcome applications from all sections of the community and people of all protected characteristics. We are Members of Stonewall Diversity Champions and Employers Network for Equality and Inclusion.

As part of the Trust's commitment to Equalities and Diversity, the Trust supports the establishment of Staff Networks groups to promote diversity in the workplace:

• BME (Evolve) Staff Network
• DiverseAbility
• Mental Health Staff Forum
• Women's Staff Network
• LGBTQIA+

We are committed to supporting the Armed Forces Community and has signed the Armed Forces Covenant.

We provide reasonable adjustments to the interview process for any candidates with a disability.

Please note:

• That the closing date listed is a guide only and that the vacancy may close earlier should sufficient number of applicants have been received
• That once you have submitted your application you agree to your application being transferred to a 3 rd party e-recruitment system
• That should you not have heard from us within three weeks from the closing date your application has not successful
• That priority consideration for applications may be given to at-risk NHS employees
• That should you be successful and appointed, you authorise South West London and St George's Mental Health NHS Trust to confirm your previous NHS service via an Inter Authority Transfer (IAT) process
• That your employment is offered subject to successful completion of a Probationary Period depending on your Band (except medical roles)
• That we are a smoke-free Trust

South West London and St George’s Mental Health NHS Trust does not charge any fees at any stage of the recruitment process, including job applications, sponsorship arrangements, or employment offers. The contact details published on our official website are the Trust’s authorised contact channels and should be used for all recruitment communications, job applications, and verification of employment offers.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Name Pamella Kangwa Job title Team Manager Email address Telephone number

If you have problems applying, contact

Address Springfield University Hospital,
61 Glenburnie Rd,
London SW17 7DJ
Telephone

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