Regional Employer Manager - EOI

Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better.

Pay Range £32,500 - £36,500

Working Hours/Pattern: Full-time, although we would be happy to consider applicants who are looking to work on a part time basis. If you would like to explore this further please discuss this with the talent partner for this role. Please note our ability to accommodate flexible working arrangements will vary from role to role, dependent on business requirements.

Job Description

Have you got great people skills and a passion for business development? Would you like to work in a customer facing role and make a positive impact on people and their communities? Then consider the role of a Regional Employer Manager at Reed in Partnership! This role is office based but will cover Cambridge, Peterbrough, Norfolk & the Suffolk region.

Please Note, these roles are expressions of interest only at this point. We are currently working on a number of exciting opportunities within this area and are looking to build a pipeline of talent to allow us to work quickly upon contract award. We will be in a position to be able to begin the formal recruitment process in the coming weeks and we will be in touch to discuss the next steps of your expression of interest as soon as possible. Internal applications for this role close on 21/08/2028.

Who we are

Reed's Employability Division aims to positively transform lives by helping individuals who are unemployed, economically inactive, or facing challenges such as health conditions, disabilities, or caring responsibilities to find sustainable employment. Through a wide range of tailored support services including one-to-one careers guidance, CV writing, interview preparation, and skills training, we have supported over 250,000 people on their journey into work.

Youth Jobs Guarantee is a mandatory programme for 18-21 year olds who have been on Universal Credit for 18 months or more, providing a fully subsidised six month paid job of up to 25 hours per week at minimum wage.

What is the role about

A Regional Employer Manager is responsible for the sourcing of placement opportunities for programme participants on Youth Jobs Guarantee across multiple areas within the employer market, ensuring service levels exceed employers’ expectations. This involves securing placements for all participants referred to the programme 25 hours, paid for 6 months (fully funded to the employer).

Just some of your day-to-day responsibilities will include

• Business Development Identifying new business opportunities and converts effectively across multiple sites, explaining fully the placement opportunity to participants and selling in the participant and opportunity to the employer. Identifies other employer-led business opportunities when opportunities arise e.g. growth sectors Maximises on repeating business and developing existing accounts.
• Customer Service and Relationship Management Educates operations teams and programme participants across multiple sites about opportunities available in key industry sectors. Ensures all recruitment placement services are delivered in accordance to Key Performance Indicators (KPIs) identified within contract criteria. Ensures employers’ requirements and expectations are met at all times via Reed in Partnership.
• Service Delivery and Recovery Ensures information on placements are captured accurate on Reed in Partnership’s database system and that they are communicated promptly to the operations teams Offers the operations teams sufficient quality information to inform decision making on matching participants with Employers, including updating joint trackers Ensures all outstanding employer opportunities are highlighted to the operations teams.
• Post Placement Service and Support In conjunction with Career Coaches, provides advice and guidance to ensure employers have sufficient understanding and access to support, to manage any in-work adjustments that may need to be made to accommodate participants with health conditions e.g., employer toolkits, management training etc. Provides feedback to operations teams in a format agreed with management. Collates and reports performance data to management team as and when required.

What's in it for you

A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include:

• 25 days annual leave (pro-rata for part time) plus statutory bank holidays
• Reed Pension Scheme
• Award Winning Management & Leadership training
• Professional & Personal Development Funds
• Bi-annual pay reviews
• Plus much more that can be found on our website

The role is highly people-oriented, allowing you to work closely with employers, participants, and colleagues, making every day varied and rewarding.

At Reed in Partnership, our values—Fair, Open & Honest, Take Ownership, and Work Together—guide everything we do. Join us in delivering services that make a real difference.

To be successful in this role, we are looking for someone with

• More than a year's experience of and track record of success working in a business-to-business sales environment in an account management or business development role.
• Experience of working as part of a service delivery team, in which the delivery of services you have sold is carried out by other individuals/teams with whom you have had to work effectively.
• A minimum of 2 A-Levels or an equivalent Level 3 Diploma.
• GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification).
• OR achievement of a Level 2 in Literacy Assessment at interview stage.

Essential Criteria

• Achievement Orientation
• Challenge and Resilience
• Flexibility and Adaptability
• Honesty and Integrity
• Impactful Communication
• Planning and Decision Making
• Selling
• Influencing and Team Orientation

Technical skills

good knowledge of local recruitment labour market, knowledge of employment legislation governing recruitment practices, analytical ability to use intelligence to maximise on business opportunities, very strong written and verbal communication skills, negotiation skills, accomplished networking skills, organisational and time management skills, ability to build professional relationships effectively.

Personal interests

interest in people and willing to go the extra mile.

Personal circumstances

willingness (and ability e.g., access to own car) to travel locally.

Desirable Criteria

• Experience of working in a performance target driven environment. Examples of such experience may include recruitment consultants or sales representatives.
• Experience of working in business-to-business sales.
• Experience of working in recruitment, publicly funded services, or other similar sectors.
• Experience of the administration or delivery of recruitment or assessment processes.
• Experience of working with disadvantaged client groups in the delivery of customer services. These client groups include young people (NEETs), incapacity benefit claimants, and single parents, those with criminal records, mental and/or physical health conditions or disabilities, ex-services, specific ethnic minority, or faith groups.
• Direct previous experience of a similar role. Roles considered to be similar include the role of Regional Employer Manager on a publicly funded service.
• Personal interests including interest in career and personal development.
• Personal circumstances including willingness to work flexible hours.
• Other desirable criteria including pre-existing network of employer contacts in the Regional Employer Manager area; the ability to use qualitative mechanisms to deliver continuous improvement to service delivery; a pro-active 'can-do' attitude; a track record of driving positive change and the ability to work under own initiative and think outside the box.

We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity.

We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.

While some roles are advertised as Full-Time, we may be able to consider applicants who are looking to work on a Part-Time basis. If you would like to explore this further please discuss this with the talent partner for the role. Please note our ability to accommodate flexible working arrangements will vary from role to role, dependent on business requirements.

We have an on-going strategic priority to make this a great place to work. We are a family-owned company. We think this makes us unique compared to a lot of other companies. It is fundamental to the way our workplaces operate, the decisions we make and how we treat each other. Our workplaces have been recognised for multiple awards. Most recently we were really proud to be presented with three UK Employee Experience Awards in 2022: Gold for Best Talent Management Programme, Silver for Diversity and Inclusion and Bronze for Best Large Company to Work For.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.

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