Regional Field Technical Manager - North England

We’re looking for a Regional Field Technical Manager - North England and Scotland. While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required. You’ll lead the service partner network across North England and Scotland in a hands-on role, combining strong technical knowledge with people skills to make sure customers receive the best possible service. What You’ll Do As A Regional Field Technical Manager ​​​​

• Manage and support service partners across your region. (Leeds, Manchester, Liverpool and Newcastle. With 2 days in Scotland)
• Deliver technical training and annual service assessments.
• Review KPIs and customer feedback to improve performance.
• Troubleshoot escalated technical issues and carry out customer visits.
• Support installations, technical projects and spare parts enquiries.
• Travel across the region (up to 50%) with occasional international travel. What We’re Looking For in a Regional Field Technical Manager
• 3+ years' experience as a Senior Service Engineer, Service Supervisor or Service Manager.
• Strong electrical fault-finding skills and understanding of gas systems.
• Hands-on service and repair experience within catering equipment, HVAC, automotive, heavy equipment or similar.
• Gas Safe COMCAT 5 qualification is highly desirable.
• Comfortable reading wiring diagrams and using diagnostic equipment.
• Technical qualification or apprenticeship preferred.
• Excellent communication skills and a customer-focused approach. xwwtmva
• Full UK driving licence and valid passport. If you’re an ambitious, target-driven professional eager to make an impact, please apply for this Regional Technical Manager...