Regional Helix Solutions Engineer (AI, ITSM)

BMC Helix is seeking a Solutions Engineer to architect and drive AI-driven IT operations across customer environments in the United Kingdom. You will design HelixGPT agent use cases, align technical requirements with business outcomes, and collaborate with sales, professional services, and delivery partners.

You will lead pre-sales activities, respond to RFx, and validate integration with ITSM platforms and observability tools, while ensuring security, governance, and scalability.

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