Regional Product Support Engineer

• deliver advanced technical expertise to support our field service teams and technical support specialists across the wider EMEALA region
• troubleshoot, diagnose, and resolve complex issues across sophisticated electro-mechanical instruments, software, and networked systems
• partner closely with global teams including Manufacturing, Quality, and Global Product Support to drive timely resolution and enhance product performance
• participate in customer installations, training, and specialist support activities for highly technical platforms
• work on complex assignments where problem solving requires in-depth evaluation of varying factors and practices/procedures must be determined

Requirements

• background in Electronic, Embedded Systems, Computer, or Mechatronic Engineering
• considerable experience working with advanced instrumentation or complex electro-mechanical systems
• experience leading technical workshops, mentoring engineers, or serving as a subject matter expert would be highly advantageous
• A Bachelor's, Master's, or equivalent experience in a related Engineering field is required.

Core Competencies

Demonstrates advanced technical expertise in troubleshooting and resolving complex issues related to electro-mechanical instruments and systems. Collaborates effectively with cross-functional teams to enhance product performance and deliver exceptional customer support.

Highest-signal resume keywords

• Electro-Mechanical Systems
• Advanced Instrumentation
• Technical Workshop Leadership
• Mentoring Engineers
• Bachelor's Degree in Engineering

ATS Optimization Keywords

Hard Skills

• Troubleshooting
• Diagnosis
• Complex Problem Solving
• Technical Support
• Field Service Expertise

Soft Skills

• Collaboration
• Communication
• Mentoring

Industry Keywords

• Electronic Engineering
• Embedded Systems
• Mechatronic Engineering
• Global Product Support
• Customer Installations

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