Regulatory Counsel

About Us

We’re building the world’s leading cross-border fintech for emerging markets – empowering families, fueling local economies, and changing how millions access financial services. Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift—from banks to phones—bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities, including local cards and additional savings and payments features. We’re growing fast, backed by world‑class investors, and scaling a product that blends real world impact with cutting edge fintech innovation .

Here’s a Little More

• Founded by Harvard grads and 3‑time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest‑growing NGO in the world)
• Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more
• Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond—we move fast, stay humble, and care deeply about our mission
• Truly global team – 250+ people, 50+ nationalities, 50+ languages
• Guided by our values – ownership, impact, humility, and heart – in deed, not just word

Role

As Regulatory Counsel, you will report to the Director of Regulatory Affairs and do a broad range of work, including new product launches, expansion into new markets, and ongoing regulatory compliance. You’ll work closely with all business functions to advise them in their decision making, lead and assist on projects, work on negotiating and drafting agreements and communicate about legal issues with other lawyers and non‑lawyers, balancing business and legal perspectives.

Responsibilities

• Lead on the legal and regulatory aspects of new product launches and existing product development.
• Work cross‑functionally with the product, compliance, finance, and infosec teams to tackle day‑to‑day regulatory challenges and ensure ongoing regulatory compliance.
• Collaborate with and support the rest of the legal team to identify, evaluate, and discuss risks and develop creative solutions to bridge business priorities in a changing regulatory landscape.
• Collaborate with internal and external stakeholders to develop actionable solutions with respect to regulatory or licensing matters.
• Lead engagement with regulators.
• Support license applications for new market entries with legal expertise, and own ongoing regulatory matters across all live markets.

Requirements

• You are a qualified lawyer with 5 to 10 years of practicing experience in payments or other regulated business.
• You’ve worked in‑house, gaining relevant fintech experience, ideally in a payments or fintech environment.
• You understand and can navigate the regulatory frameworks governing financial products and services. Regulator experience preferred but not required.
• You have a strong sense of initiative, independence, and ability to take ownership enabling you to contribute to a fast‑growing business and drive its growth.
• Extra points if you have experience working in APAC markets, though not required.

A good fit for this role is

• Outgoing – you love speaking to people and enjoy building meaningful relationships.
• Execution Oriented – we have an ‘impact first’ philosophy and a lot to get done. You should be able to take an idea to implementation.
• Mission Oriented – you are passionate about working for a net positive organisation / tech for good.
• Organised – you have a system for how you approach your work that can keep you on track and prioritise well.
• Driven – you thrive in an ambitious, target‑oriented company.

Taptap Values

• Impact first
• Team next
• Accept reality
• Propose solutions
• Win with grit
• Be proactively candid, with yourself and others
• Love the particular
• Own it
• Create positive energy
• Maybe, even have fun

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply. If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements. Note: we recognize imposter syndrome is real – any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.

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