Remote Catering Coordinator

About the Role

Our client is seeking a highly organized and detail-oriented Remote Catering Coordinator to manage and streamline their catering operations from a distance. This role is crucial for ensuring the smooth execution of catering services, from initial client contact to post-event follow-up, all performed remotely. You will be the central point of contact for clients and suppliers, coordinating logistics, menus, and schedules to deliver exceptional culinary experiences. This is an excellent opportunity for an individual with a passion for food and events to leverage their organizational skills in a fully remote capacity, supporting clients across various locations and contributing to the success of events originating from Cardiff .

Key Responsibilities

• Coordinate all aspects of catering orders, including menu selection, client requirements, and dietary needs, managing this remotely.
• Liaise with chefs, kitchen staff, and delivery partners to ensure timely and accurate preparation and distribution of food.
• Manage client communications, providing updates, addressing inquiries, and ensuring high levels of customer satisfaction.
• Maintain accurate records of orders, client details, and event logistics using dedicated software.
• Troubleshoot and resolve any issues that arise during the planning or execution phases of catering events.
• Assist in the development of promotional materials and client proposals for catering services.

Requirements

• Previous experience in a coordination, administrative, or customer service role, preferably within the catering or hospitality sector.
• Exceptional organizational and time-management skills, with a keen eye for detail.
• Excellent verbal and written communication skills, with the ability to engage professionally with clients and colleagues.
• Proficiency in Microsoft Office Suite and comfortable learning new software platforms for order management.
• Ability to work independently, manage multiple tasks simultaneously, and meet deadlines in a remote setting.
• A genuine interest in food and events, and a commitment to delivering excellent service.

Benefits

• Competitive salary reflecting your skills and experience.
• Fully remote working arrangement, offering significant flexibility and autonomy.
• Access to online training and professional development resources.
• Company-provided equipment and tools for remote work.
• A supportive and collaborative virtual team environment focused on achieving shared goals.