Remote Catering Operations Coordinator

About the Role

Our client is seeking a dedicated and proactive Remote Catering Operations Coordinator to join their expanding team, supporting operations primarily focused around Cardiff . In this fully remote position, you will play a crucial role in ensuring the smooth and efficient execution of catering services by coordinating between clients, kitchen staff, and delivery partners. You will manage scheduling, resource allocation, and client communications, leveraging digital tools to maintain seamless operations. This role is ideal for an individual with exceptional organizational abilities, a keen eye for detail, and a passion for the food and events industry, who thrives in a virtual work environment.

Key Responsibilities

• Coordinate daily catering operations, including order processing, schedule management, and resource allocation for Cardiff -based events.
• Serve as the primary remote point of contact for clients, addressing inquiries, managing bookings, and resolving issues promptly.
• Liaise effectively with the culinary team to confirm menus, order requirements, and production timelines.
• Organize and track deliveries, ensuring timely and accurate service to all client locations.
• Maintain accurate records of orders, client interactions, and operational data using company software systems.
• Implement and improve remote operational workflows to enhance efficiency and client satisfaction.

Requirements

• Proven experience in operations coordination, logistics, or a similar administrative role, preferably within catering or hospitality.
• Exceptional organizational and time-management skills, with the ability to manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills, comfortable interacting with clients and colleagues virtually.
• Proficiency in using online collaboration tools, CRM software, and standard office applications.
• A proactive and problem-solving mindset, with the ability to work autonomously.
• Must have a reliable internet connection and a dedicated workspace suitable for remote work.

Benefits

• Competitive salary commensurate with experience.
• The flexibility and convenience of a fully remote working arrangement.
• Opportunities for professional growth and development within a growing company.
• Contribution to a company pension plan.
• A supportive and collaborative virtual team culture.