Remote Catering Operations Coordinator

About the Role

Our client is looking for a highly organized and efficient Remote Catering Operations Coordinator to support their nationwide catering services, operating remotely from the Cambridge area. This role is essential for ensuring the smooth coordination of catering logistics, client communications, and operational support. You will act as a key liaison between clients, the culinary team, and delivery partners, ensuring seamless service delivery. This is an excellent opportunity for a proactive individual to contribute to operational excellence in a flexible, remote-first environment, shaping the future of their catering operations.

Key Responsibilities

• Manage and coordinate incoming catering orders, ensuring accuracy and completeness of client requirements.
• Serve as the primary point of contact for clients, providing timely updates and addressing inquiries related to their orders.
• Liaise with culinary teams and suppliers to confirm menu details, ingredient availability, and delivery schedules.
• Troubleshoot and resolve any operational issues that arise during the order fulfillment process.
• Maintain accurate records of orders, client communications, and operational performance metrics.

Requirements

• Demonstrable experience in operations coordination , logistics, or customer service, preferably in the hospitality or catering sector.
• Exceptional organizational skills and the ability to manage multiple tasks effectively.
• Strong written and verbal communication skills for clear client and team interaction.
• Proficiency with remote work tools, CRM systems, and standard office software.
• A proactive problem-solving attitude and a commitment to delivering high-quality service.

Benefits

• Competitive salary and comprehensive benefits.
• The flexibility and convenience of a fully remote working arrangement.
• Opportunities for professional growth and development within the company.
• Be part of a supportive team focused on innovation in the catering industry.
• Contribute to enhancing the client experience for a respected catering brand.