Remote Catering Operations Manager

About the Role

Our client is looking for a highly organized and forward-thinking Remote Catering Operations Manager to join their innovative team, supporting operations across multiple locations from Birmingham and beyond. In this role, you will be responsible for streamlining catering processes, managing vendor relationships remotely, and ensuring efficient service delivery across various events and client sites without being physically present on-site for most activities. You will leverage technology and communication tools to oversee planning, execution, and quality control, contributing to a seamless client experience. This is a unique opportunity for a proactive individual to shape and optimize remote catering management strategies in a dynamic, expanding company that values efficiency and client-centric solutions.

Key Responsibilities

• Develop and implement standardized operational procedures for remote catering management.
• Manage and cultivate relationships with a network of external catering vendors and suppliers.
• Utilize technology platforms for order processing, client communication, and service monitoring.
• Oversee budget management, cost control, and financial reporting for catering operations.
• Ensure compliance with food safety standards and regulatory requirements across all managed sites.
• Analyze operational data to identify areas for improvement and implement efficiency gains.

Requirements

• Proven experience in catering management, event planning, or hospitality operations, with a strong understanding of supply chain and logistics.
• Demonstrated ability to manage operations and teams remotely using digital tools.
• Excellent organizational, problem-solving, and multitasking skills.
• Strong negotiation and vendor management capabilities.
• Proficiency in using CRM, project management, and communication software.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.

Benefits

• Competitive salary and performance-based incentives.
• Fully remote working arrangement, offering flexibility and work-life balance.
• Opportunity to develop and implement innovative operational strategies.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off and professional development budget.