Remote Catering Operations Specialist

About the Role

Our client is looking for a motivated and tech-savvy Remote Catering Operations Specialist to manage and optimize their catering operations from anywhere within the UK. This fully remote position involves overseeing various aspects of our catering services, including client communication, menu management, supplier coordination, and quality assurance, all conducted through digital platforms. You will be key in ensuring the seamless delivery of our catering solutions, fostering efficiency, and maintaining high standards across all client interactions and operational processes, working within a forward-thinking, digitally enabled company culture.

Key Responsibilities

• Manage and coordinate catering orders and client requirements through online portals and communication tools.
• Liaise with remote culinary teams and external suppliers to ensure timely and quality food preparation and delivery.
• Develop and maintain digital operational workflows to enhance efficiency and customer satisfaction.
• Monitor online feedback and address any customer concerns or operational issues promptly.
• Assist in menu planning and updates, ensuring accuracy and appeal within the digital catalog.
• Maintain accurate records of orders, client communications, and operational performance metrics.

Requirements

• Proven experience in Catering Operations , event management, or a related hospitality role.
• Excellent organizational and time-management skills, with the ability to work independently.
• Strong communication and interpersonal skills, with proficiency in virtual collaboration tools.
• Comfortable working with online ordering systems, CRM software, and other digital platforms.
• A proactive approach to problem-solving and a keen eye for detail.
• Ability to manage multiple tasks and deadlines in a remote work environment.

Benefits

• Competitive salary, negotiable based on experience.
• Fully remote position, offering flexibility and work-life balance.
• Opportunities for professional development in digital operations and hospitality.
• Contribute to shaping innovative remote catering solutions.
• Annual allowance for home office setup and internet expenses.