Remote Change & Delivery Lead – Public Sector

XPS Group is seeking a Senior Consultant to join the Continuous Improvement Team in Middlesbrough. The role focuses on standardising and improving processes within the Admin business to boost efficiency, accelerate member self-service and digitisation, and manage delivery of improvement projects requested by clients.

The successful candidate will lead change delivery across multi-channel operations, manage governance forums, track benefits realisation and align work with client roadmaps while

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