Remote Cleaning Operations Coordinator

About the Role

Our client is seeking a highly organised Remote Cleaning Operations Coordinator to manage and oversee cleaning services across numerous business locations. This role is fundamental to ensuring consistent service delivery and maintaining high standards of hygiene and environmental upkeep nationwide, all managed from a remote setting. You will act as the central point of contact for cleaning teams, clients, and suppliers, coordinating schedules, addressing issues, and ensuring compliance with health and safety regulations. This is an ideal position for a proactive individual with excellent communication skills and a background in operations or facilities management.

Key Responsibilities

• Coordinate daily cleaning schedules and assign tasks to cleaning personnel remotely.
• Monitor the quality of cleaning services provided, conducting virtual inspections and feedback sessions.
• Manage inventory levels of cleaning supplies and equipment, coordinating procurement and distribution.
• Liaise with clients to address concerns, gather feedback, and ensure satisfaction with services rendered.
• Ensure all cleaning activities comply with health, safety, and environmental regulations.
• Maintain accurate records of cleaning activities, staff performance, and resource allocation.

Requirements

• Proven experience in operations coordination, facilities management, or a similar role.
• Exceptional organisational and time-management skills, with the ability to multitask effectively.
• Strong verbal and written communication skills, with the ability to build rapport remotely.
• Proficiency in using scheduling software, CRM systems, and other remote work tools.
• A thorough understanding of cleaning protocols, supplies, and health and safety standards.

Benefits

• Competitive salary with potential for performance-based bonuses.
• Fully remote working arrangement offering significant flexibility.
• Comprehensive benefits package, including health insurance and retirement planning.
• Opportunities for professional development and career advancement.
• A dynamic role where you can significantly impact operational efficiency and client satisfaction.