Remote Cleaning Operations Coordinator

About the Role

Our client is looking for a highly organised and proactive Remote Cleaning Operations Coordinator to manage and streamline their cleaning services across multiple sites, working entirely from a home-based location. This crucial role involves coordinating cleaning schedules, managing cleaning staff remotely, ensuring service quality, and maintaining effective communication channels with operational teams and clients. You will leverage technology to monitor performance, troubleshoot issues, and implement process improvements to ensure our high standards are met consistently, regardless of physical location. This is an ideal opportunity for an experienced operations professional who excels in a remote setting and possesses strong organisational and communication skills.

Key Responsibilities

• Coordinate daily cleaning schedules and resource allocation for remote cleaning teams.
• Serve as the primary point of contact for operational queries from cleaning staff and supervisors via phone, email, and digital platforms.
• Monitor cleaning team performance through regular check-ins and review of service reports.
• Ensure compliance with health, safety, and quality standards across all assigned sites.
• Assist in the onboarding and training coordination for new cleaning personnel.
• Identify opportunities for process improvements and implement efficient operational strategies.

Requirements

• Proven experience in operations coordination, logistics, or a similar management role, preferably within the cleaning or facilities management sector.
• Excellent organisational and time-management skills, with the ability to multitask effectively.
• Strong verbal and written communication skills, with proficiency in using digital communication tools.
• Experience with scheduling software and remote management platforms.
• Ability to work independently and proactively in a remote work environment.
• A problem-solving mindset and a commitment to delivering excellent service.

Benefits

• Competitive salary and benefits package.
• The flexibility and convenience of a fully remote working arrangement.
• Opportunity to shape and improve cleaning operations for a growing company.
• Access to modern technology and communication tools.
• A supportive and forward-thinking organisational culture.