Remote Cleaning Operations Supervisor

About the Role

Our client is looking for a motivated and organized Remote Cleaning Operations Supervisor to oversee cleaning operations for various sites, primarily based in Newcastle upon Tyne and surrounding areas, but with a fully remote working structure. This pivotal role involves managing a team of cleaning staff, ensuring service delivery meets stringent quality standards, and optimising operational efficiency through effective planning and communication. You will leverage technology and remote management tools to supervise, train, and support your team, troubleshoot issues, and maintain client satisfaction without being physically present on-site daily. This is an ideal opportunity for an experienced supervisor who excels in remote team leadership and operational oversight.

Key Responsibilities

• Supervise and manage a team of cleaning operatives remotely, providing clear direction and support.
• Develop and implement effective cleaning schedules and work plans to ensure optimal site coverage.
• Conduct remote quality checks and performance evaluations of cleaning staff and services.
• Manage inventory of cleaning supplies and equipment, coordinating procurement and distribution as needed.
• Address client queries and resolve any service-related issues promptly and professionally.
• Ensure all cleaning activities comply with health, safety, and environmental regulations.

Requirements

• Previous experience in a supervisory role within the cleaning or facilities management sector is essential.
• Demonstrated ability to lead and motivate a remote team effectively.
• Excellent organisational and time-management skills, with the ability to multitask.
• Proficiency in using remote collaboration tools and standard office software.
• Strong communication and interpersonal skills, with a customer-focused approach.

Benefits

• Competitive salary commensurate with remote supervisory experience.
• The flexibility and autonomy of a fully remote work arrangement.
• Opportunities for career advancement and professional development.
• Company-provided laptop and necessary software.
• A dynamic and forward-thinking work environment that embraces remote operations.