Remote Cleaning Operations Supervisor

About the Role

Our client is seeking an organized and proactive Remote Cleaning Operations Supervisor to oversee cleaning operations and staff remotely, supporting sites across various locations, with a primary focus initially in the Milton Keynes area. This is a unique opportunity to leverage technology and communication skills to manage a dispersed team, ensuring consistent service quality and compliance with operational standards. You will be instrumental in maintaining the client's commitment to excellence in facility hygiene, providing guidance and support to cleaning teams from a remote setting. This role demands strong organizational abilities and a keen understanding of cleaning management principles.

Key Responsibilities

• Supervise and manage a team of cleaning staff remotely, providing direction and support via digital communication channels.
• Develop and implement effective cleaning schedules and protocols to meet client requirements and service level agreements.
• Monitor cleaning performance through remote reporting tools and client feedback, identifying areas for improvement.
• Ensure adherence to health, safety, and environmental regulations across all managed sites.
• Conduct virtual site inspections and quality checks, documenting findings and actionable recommendations.
• Liaise with clients and internal stakeholders to address concerns and ensure satisfaction with cleaning services.

Requirements

• Proven experience in cleaning management or supervision, preferably with exposure to remote team management.
• Excellent communication, leadership, and interpersonal skills, with the ability to motivate a remote workforce.
• Proficiency in using digital communication tools, scheduling software, and performance tracking platforms.
• Strong understanding of cleaning standards, health and safety regulations, and best practices in the industry.
• Ability to work autonomously, manage multiple priorities, and maintain a high level of organization.

Benefits

• Competitive salary commensurate with experience and remote responsibilities.
• Flexible working hours within a defined operational window.
• Opportunity to shape and lead remote cleaning operations for a growing company.
• Access to professional development and training resources.
• A supportive and innovative remote working culture.