Remote Cleaning Operations Supervisor

About the Role

Our client is looking for an experienced and organised Remote Cleaning Operations Supervisor to oversee cleaning teams and ensure service excellence across multiple sites, managed entirely from a remote setting, with primary focus on operations supporting clients in the Leeds region and beyond. This pivotal role involves managing schedules, conducting virtual quality checks, providing guidance to on-site teams, and ensuring compliance with health and safety standards. You will leverage technology and strong communication skills to maintain operational efficiency and client satisfaction, working autonomously in a remote-first culture that values trust and results.

Key Responsibilities

• Supervise and coordinate the daily activities of cleaning staff, providing clear direction and support remotely.
• Develop and implement effective cleaning schedules and protocols, ensuring optimal resource allocation.
• Conduct virtual site inspections and performance reviews of cleaning teams using digital tools and reporting systems.
• Train and mentor cleaning staff on best practices, safety procedures, and the use of cleaning equipment and supplies.
• Monitor inventory levels of cleaning supplies and equipment, coordinating replenishment orders as needed.
• Serve as the primary point of contact for clients regarding cleaning services, addressing concerns and ensuring high satisfaction levels.

Requirements

• Proven experience in cleaning management or supervisory roles, preferably within a facilities management context.
• Demonstrated ability to manage teams and operations remotely using technology.
• Strong understanding of cleaning methodologies, health, safety, and environmental regulations.
• Excellent communication, leadership, and problem-solving skills.
• Proficiency in using digital tools for scheduling, communication, and reporting.
• Ability to work independently, manage time effectively, and meet deadlines in a remote environment.

Benefits

• Competitive salary with potential for performance bonuses.
• Fully remote working arrangement, offering flexibility and work-life balance.
• Access to online training and professional development resources.
• Allowance for home office setup and internet expenses.
• A dynamic and forward-thinking company culture that embraces remote collaboration.