Remote Cleaning Quality Assessor

About the Role

Our client is seeking an analytical and detail-oriented Remote Cleaning Quality Assessor to join their operational team, working entirely from a remote location. This role is crucial for maintaining the quality and consistency of cleaning services provided across multiple client sites. You will be responsible for evaluating cleaning performance through remote methods, analysing data, and providing feedback to cleaning teams and management. The ideal candidate possesses strong observational skills, a comprehensive understanding of cleaning standards, and the ability to communicate findings effectively in a virtual setting, making this an excellent opportunity for a home-based professional.

Key Responsibilities

• Conduct remote assessments of cleaning quality by reviewing submitted reports, photos, and client feedback.
• Develop and maintain quality control checklists and standards for various cleaning services.
• Analyse performance data to identify trends, areas of excellence, and opportunities for improvement.
• Provide constructive feedback and recommendations to cleaning teams and site managers to enhance service delivery.
• Assist in the development and delivery of remote training modules on cleaning best practices.
• Maintain accurate records of quality assessments and audit findings.

Requirements

• Proven experience in quality assurance, auditing, or a supervisory role within the cleaning or facilities management industry.
• Strong understanding of cleaning standards, hygiene protocols, and health & safety regulations.
• Excellent analytical and problem-solving skills, with a keen eye for detail.
• Proficiency in using digital communication tools, data analysis software, and standard office applications for remote work.
• Exceptional written and verbal communication skills for remote feedback delivery.

Benefits

• Competitive annual salary of 29000 .
• Fully remote position, offering significant flexibility and work-life balance.
• Opportunity to influence service quality across a diverse portfolio of clients.
• Professional development in quality management and service assessment.
• A supportive virtual team culture that values collaboration and expertise.