Remote Cleaning Quality Assessor

About the Role

Our client is searching for a proactive Remote Cleaning Quality Assessor to oversee and ensure high standards of cleanliness across their diverse portfolio of properties, with an operational focus around Bristol , but requiring no physical presence. In this crucial role, you will utilize digital tools and reporting mechanisms to assess cleaning performance, identify areas for improvement, and ensure compliance with company standards and health regulations. This position offers the unique opportunity to significantly impact operational quality from a remote setting, requiring keen analytical skills and a deep understanding of cleaning best practices.

Key Responsibilities

• Conduct remote quality assessments of cleaning services based on submitted reports, photos, and videos.
• Develop and refine checklists and assessment criteria for various cleaning scenarios.
• Provide constructive feedback and actionable recommendations to cleaning teams and site managers via digital platforms.
• Monitor adherence to health, safety, and hygiene regulations across all assigned locations.
• Analyze performance data to identify trends, inefficiencies, and areas for targeted training or intervention.
• Maintain detailed records of assessments, feedback, and follow-up actions.

Requirements

• Proven experience in cleaning management, facilities management, or quality assurance within the cleaning industry.
• In-depth knowledge of cleaning techniques, products, equipment, and health and safety standards.
• Exceptional analytical and problem-solving skills.
• Excellent written and verbal communication skills for effective remote feedback delivery.
• Proficiency in using digital reporting tools, spreadsheets, and communication software.

Benefits

• Competitive annual salary and performance-based incentives.
• Fully remote working arrangement with flexible hours.
• Opportunity to shape and improve cleaning standards across multiple sites.
• Professional development in quality assurance and remote team management.
• Contribution to maintaining safe and hygienic environments nationwide.