Remote Community Health Navigator

About the Role

Our client is seeking a compassionate and resourceful Remote Community Health Navigator to join their innovative virtual healthcare team. This role is dedicated to guiding individuals through the complexities of the healthcare system, helping them access appropriate medical services, preventative care, and community health resources. You will serve as a primary point of contact, providing support and information via digital platforms to individuals seeking to manage their health and well-being more effectively. This is an excellent opportunity for someone passionate about health equity and skilled in remote communication and support.

Key Responsibilities

• Conduct virtual assessments to understand clients' health needs, barriers to care, and support requirements.
• Provide information and guidance on accessing primary care, specialist services, and public health programmes.
• Assist clients in scheduling appointments, understanding treatment plans, and navigating insurance or financial assistance options.
• Connect clients with community-based resources such as mental health services, social support groups, and preventative health initiatives.
• Maintain accurate and confidential client records within a secure electronic health record system .
• Educate clients on health promotion, disease prevention, and healthy lifestyle choices through remote communication channels.

Requirements

• Experience in a healthcare , public health, social work, or community support role.
• Strong understanding of healthcare systems, patient pathways, and community resources.
• Excellent communication, empathy, and active listening skills, adapted for remote interaction.
• Proficiency in using telehealth platforms, virtual meeting software, and digital communication tools.
• Ability to manage a caseload effectively and advocate for client needs.
• A dedicated workspace with reliable high-speed internet access is mandatory for this remote position, serving clients across the UK .

Benefits

• Competitive salary and benefits package, reflective of remote work arrangements.
• Flexible working hours, allowing for optimal work-life integration.
• Extensive training on digital health tools and remote client support strategies.
• Opportunities for professional development and advancement within a leading health organisation.
• The ability to work from home while making a significant positive impact on community health outcomes.