Remote Cruise Consultant

Platinum Travel Recruitment are now seeking an experienced and driven Cruise Consultant to join a fabulous travel company that offer a range of luxury cruises globally.

This is an exciting role for a retail travel agent professional or a cruise sales consultant from a tour operator background seeking a rewarding career.

Each day will not be the same, Cruise Consultant duties include:

• Providing expert sales and service support for cruise products to both travel agents and direct customers.

• Handling new cruise reservations whilst offering a cutting edge customer service

• Provide general and detailed advice on a wide range of cruise lines, itineraries, ships, cabin categories, and onboard experiences.

• Demonstrate strong worldwide and European cruise destination knowledge.

• Meet or exceed individual sales, revenue, and commission targets.

• Promote monthly offers, incentives, and campaigns to customers.

• Handling special requests and cruise add-ons.

• Adding travel extras to enhance experience.

• Maintain up-to-date knowledge of cruise products and destinations.

Cruise Consultant – Essential Requirements:

• Experience in selling cruises from a tour operator or travel agency based in the UK is essential.

• Excellent communication skills (verbal and written).

• Strong customer service focus with a professional and confident manner.

• GDS such as Amadeus or Galileo is ideal.

Cruise Consultant – Benefits

• Lucrative salary and commission

• Ship visits to increase knowledge

• Hybrid working in the Birmingham, Walsall, Peterborough or London areas. Remote roles also available

• Sociable working hours

• Sick pay

• Career development

• Supportive team

• Pension

• Varied job role

• Plus, many more benefits