Remote E-commerce & Social Media Specialist

About the Role

Our client is seeking a proactive and results-oriented E-commerce & Social Media Specialist to join their fully remote team. You will be responsible for enhancing the online shopping experience and driving engagement through strategic social media initiatives. This role offers the opportunity to work from anywhere in the UK, contributing to the growth of a forward-thinking company with a strong commitment to digital excellence and a focus on customer acquisition and retention in the competitive e-commerce landscape. You will play a key part in shaping our brand's digital voice and expanding our online reach.

Key Responsibilities

• Manage and optimize product listings and content on the company's e-commerce website.
• Create, schedule, and publish engaging content across various social media channels (e.g., Instagram, Facebook, TikTok).
• Monitor social media channels for customer inquiries, comments, and reviews, responding promptly and professionally.
• Assist in the planning and execution of digital marketing campaigns, including email newsletters and promotional offers.
• Track and report on key performance indicators (KPIs) for e-commerce sales and social media engagement.
• Conduct market research to identify emerging trends and competitor activities within the online space.

Requirements

• Proven experience in social media management and digital content creation.
• Familiarity with e-commerce operations and online sales principles.
• Proficiency in using social media scheduling and analytics tools.
• Excellent written and verbal communication skills, with a keen eye for detail.
• Ability to work independently and manage time effectively in a remote setting.

Benefits

• Competitive salary commensurate with experience.
• Fully remote working environment, offering maximum flexibility.
• Annual allowance for home office equipment.
• Opportunities for online training and professional development.
• A supportive and collaborative virtual team culture.