Remote E-commerce Manager

About the Role

Our client is looking for a strategic and experienced Remote E-commerce Manager to lead their online business initiatives, supporting a national customer base including those in Cambridge . You will be responsible for developing and executing the e-commerce strategy, driving online sales, optimizing the customer experience, and managing all aspects of the online store from a remote location. This role requires a deep understanding of digital marketing, online operations, and customer engagement strategies to maximize online revenue and brand presence. You will be the driving force behind our client's digital retail success.

Key Responsibilities

• Develop and implement a comprehensive e-commerce strategy to drive sales growth and profitability.
• Manage the day-to-day operations of the e-commerce website, including product catalog, promotions, and content.
• Oversee digital marketing efforts, including SEO, SEM, social media, and email marketing campaigns.
• Analyze e-commerce data, customer behavior, and market trends to identify opportunities for improvement.
• Manage the online customer journey, ensuring a seamless and positive experience from browsing to post-purchase.
• Collaborate with cross-functional teams (marketing, operations, IT) to ensure alignment and execution of online strategies.

Requirements

• Proven experience in e-commerce management or a senior digital retail role.
• Strong understanding of e-commerce platforms, digital marketing channels, and analytics tools.
• Demonstrated success in driving online sales growth and improving customer engagement.
• Excellent strategic thinking, analytical, and problem-solving skills.
• Experience managing budgets and ROI for digital initiatives.
• Exceptional leadership and communication skills for remote team collaboration.

Benefits

• Highly competitive salary with performance-based incentives.
• Fully remote position offering significant flexibility and work-life balance.
• Opportunity to shape and lead the e-commerce strategy for a growing brand.
• Access to professional development and training in the latest e-commerce trends.
• A collaborative and innovative remote work culture.