Remote E-commerce Retail Specialist

About the Role

Our client is seeking a motivated and tech-savvy Remote E-commerce Retail Specialist to join their growing online retail operations, supporting their Brighton -based business from anywhere in the UK. This role focuses on managing and optimizing product listings, ensuring a seamless online shopping experience, and supporting customer inquiries through digital channels. You will play a key role in driving online sales and enhancing the brand's digital presence, working within a fully remote team structure that values autonomy, collaboration, and innovation in the e-commerce space.

Key Responsibilities

• Manage and optimize product listings on e-commerce platforms, including descriptions, images, and pricing.
• Monitor online sales performance and identify trends and opportunities for growth.
• Respond to customer inquiries and provide excellent support via email, chat, and social media.
• Assist in the development and execution of digital marketing campaigns to drive traffic and conversions.
• Collaborate with the wider team to ensure website content is up-to-date and engaging for online shoppers.

Requirements

• Proven experience in e-commerce operations or online retail.
• Strong understanding of online sales platforms and digital marketing principles.
• Excellent written and verbal communication skills, with a customer-centric approach.
• Proficiency in using e-commerce software and analytical tools.
• Ability to work independently and manage time effectively in a remote work setting.

Benefits

• Competitive salary and performance-based incentives.
• Fully remote working arrangement, offering flexibility and work-life balance.
• Opportunities for professional development in the expanding e-commerce sector.
• A collaborative and forward-thinking remote team culture.
• Contribute to the digital growth of a dynamic retail brand.