Remote E-commerce Specialist

About the Role

Our client is actively searching for a dedicated and proactive Remote E-commerce Specialist to join their team, supporting operations from anywhere within the UK. This role is critical in managing and optimizing the online sales channels, ensuring a smooth and efficient customer experience from browsing to checkout. You will be a key player in enhancing online product visibility, managing inventory across digital platforms, and supporting marketing initiatives, all while contributing to a forward-thinking, remote-first company culture that values autonomy and performance.

Key Responsibilities

• Manage and update product listings across various e-commerce platforms , ensuring accuracy in descriptions, pricing, and imagery.
• Monitor online sales performance, generate reports, and identify trends to recommend improvements.
• Assist in the execution of digital marketing campaigns, including email newsletters and social media promotions.
• Provide excellent customer support via email and chat, addressing inquiries and resolving issues promptly.
• Collaborate with the operations team to ensure efficient order fulfillment and inventory management.
• Contribute to website maintenance and optimization projects to improve user experience and conversion rates.

Requirements

• Previous experience in an e-commerce or online retail environment.
• Familiarity with major e-commerce platforms (e.g., Amazon Seller Central, eBay, Shopify).
• Strong understanding of online merchandising and product catalog management.
• Excellent written and verbal communication skills, suitable for remote interaction.
• Proficiency in using online tools for customer service and order tracking.
• Ability to work independently and manage time effectively in a remote setting.

Benefits

• Competitive salary with remote work flexibility.
• Opportunity to work with a growing, innovative e-commerce business.
• Comprehensive benefits package including health and pension contributions.
• Professional development opportunities and online training resources.
• A supportive and collaborative remote team environment.