Remote Enterprise CSM - Strategic Growth & Retention

Avid is seeking an Enterprise Customer Success Manager who will manage and grow relationships with high-value customers, driving measurable outcomes and long-term success. This role involves leading onboarding initiatives and collaborating with various teams to ensure an optimal customer experience.

The ideal candidate will possess 5–7 years of experience in Customer Success or Account Management and have a Bachelor's degree. Proficiency with Salesforce and Gainsight is essential for this position, which allows for remote work.

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