Remote-First Operations Coordinator (Insurance MGA)

Mission is seeking an Operations Coordinator to oversee and enhance the delivery of operational services for our assigned MGA. The role focuses on performance, quality, and continuous improvement, ensuring exceptional service to internal and external stakeholders.

Reporting to the Operations Manager, you will act as the SME for the MGA, coordinate with third-party providers, manage offshore activities, and lead process documentation, training, and SLA-aligned workflows within a remote-capable

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