Remote Fleet Dispatcher - National Operations

About the Role

Our client is seeking a highly organized and proactive Remote Fleet Dispatcher to manage the daily operations of their national transportation fleet from a home-based setting. This critical role ensures that all deliveries are scheduled, dispatched, and tracked efficiently across South Africa . You will act as the central communication hub between drivers, management, and clients, resolving issues in real-time and optimizing logistical workflows. The ideal candidate thrives in a fast-paced, remote environment, possesses excellent problem-solving skills, and is adept at utilizing dispatch and tracking software to maintain seamless operations and client satisfaction.

Key Responsibilities

• Dispatch drivers and vehicles to appropriate routes and delivery points nationwide.
• Monitor the location and status of all fleet vehicles in real-time using GPS tracking systems.
• Respond promptly to driver inquiries, operational challenges, and emergency situations.
• Communicate effectively with clients regarding delivery schedules, updates, and any potential delays.
• Maintain accurate dispatch logs, activity reports, and driver performance records.
• Collaborate with the logistics team to optimize routes and improve overall operational efficiency.

Requirements

• Proven experience as a fleet dispatcher or in a similar logistics coordination role.
• Strong familiarity with dispatch software and GPS tracking technologies.
• Excellent communication and interpersonal skills for effective driver and client interaction.
• Ability to multitask, prioritize, and make quick decisions under pressure in a remote setting.
• A stable internet connection and a dedicated workspace are mandatory.
• Knowledge of South African road networks and transportation logistics is a plus.

Benefits

• Competitive annual salary and potential for overtime compensation.
• The flexibility and convenience of a fully remote working arrangement.
• Opportunity to work with a dynamic and technologically advanced logistics company.
• Ongoing training and professional development in dispatch and fleet management.
• A supportive team culture that values efficiency and proactive problem-solving.

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