Remote Fleet Dispatcher

About the Role

Our client is seeking an organised and proactive Remote Fleet Dispatcher to manage and coordinate their transportation operations from a home-based setting. This critical role ensures the efficient flow of goods by managing schedules, driver assignments, and real-time tracking of vehicles. You will be the central point of contact for drivers and logistics partners, solving problems as they arise and optimising routes for maximum efficiency and minimal delay. This position requires excellent communication skills, strong problem-solving abilities, and the capacity to thrive in a fast-paced, remote work environment. Join a team dedicated to innovative logistics solutions, supporting a national fleet.

Key Responsibilities

• Manage daily dispatch operations, assigning routes and tasks to drivers remotely.
• Utilize fleet management software to monitor vehicle locations, performance, and compliance.
• Communicate effectively with drivers via phone and digital platforms to provide instructions and support.
• Respond promptly to unforeseen issues, such as traffic delays or vehicle breakdowns, implementing solutions.
• Maintain accurate records of dispatches, deliveries, and driver activity.

Requirements

• Proven experience in dispatch or logistics coordination , preferably within the transportation industry.
• Familiarity with fleet management systems and routing software.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work independently and manage multiple tasks simultaneously in a remote setting .
• Strong organizational skills and attention to detail.

Benefits

• Competitive salary and performance-based incentives.
• Fully remote working arrangement with home office support .
• Comprehensive training on company systems and procedures.
• Opportunities for career advancement within the logistics department.
• A dynamic and supportive remote team culture.