Remote Pet Insurance Retention Specialist

Agria Pet Insurance is hiring a Customer Retention Specialist to support customers nearing policy renewal, helping them understand options and secure suitable products and pricing. The role can be remote or based at the Aylesbury office once a week, with a two-week in-office induction on start date.

You will handle retention calls, advise on renewals, address objections, and assist Sales and Customer Service with complex queries, while maintaining accurate policyholder data in our system.

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