Remote Retail Operations Coordinator

About the Role

Our client is seeking a detail-oriented and proactive Remote Retail Operations Coordinator to join their expanding e-commerce team, working from home. You will play a vital role in ensuring the smooth and efficient operation of our online retail channels. This position involves managing online inventory, coordinating with suppliers, and optimising the customer journey for our digital platforms. You will be instrumental in supporting the overall success of our remote retail strategy, working closely with various departments to maintain high standards of service and product availability across the UK.

Key Responsibilities

• Manage and update online product listings, ensuring accuracy of descriptions, pricing, and stock levels.
• Coordinate with warehouse and logistics teams to ensure timely order fulfillment and delivery.
• Monitor inventory across multiple sales channels, flagging low stock and preventing overselling.
• Process returns and exchanges efficiently, maintaining accurate records.
• Liaise with customer service teams to resolve order-related issues and enhance customer satisfaction.
• Assist in the implementation and optimisation of new e-commerce functionalities and processes.

Requirements

• Proven experience in retail operations, e-commerce, or a similar administrative role.
• Strong organisational skills and exceptional attention to detail.
• Proficiency in using e-commerce platforms and inventory management software.
• Excellent communication skills, comfortable working remotely and collaborating with virtual teams.
• Ability to multitask and manage competing priorities effectively.
• Self-motivated and capable of working independently with minimal supervision.

Benefits

• Competitive salary and remote work flexibility.
• Opportunity to work with a forward-thinking e-commerce business.
• Generous employee discount on online purchases.
• Professional development opportunities and training.
• Be part of a supportive virtual team, contributing to the success of retail operations nationwide from your home base in or near Bradford .