Remote Service Desk Team Lead – Europe & UK

JD Power in the United Kingdom is seeking a Service Desk Team Lead – Autovista to provide day-to-day operational leadership of the Service Desk across Europe and Australia within a global support model.

The role combines leadership, technical guidance, and hands-on support, acting as regional escalation point and aligning service delivery with ITIL practices. Remote work with UK/EU hours; travel may be required.

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