Rent Arrears Recovery Specialist, Income Services

The Hyde Group in London is looking for an Income Services Officer to support the prevention and recovery of rent arrears and other debts. The role involves home visits and practical financial advice to help residents sustain their homes.

You will manage rent arrears across tenure types, take ownership of customer accounts, and work with the wider Income team to deliver a high‑quality service via phone and digital channels. Knowledge of welfare benefits and money management is helpful.

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