Resident Engagement Project Manager

We are currently looking for an experienced Resident Engagement Project Manager to support the delivery of a new Resident Engagement Strategy over an initial 6-month period.

The role will focus on embedding five Housing Management Boards and a new Resident Advisory Panel, developing resident scrutiny arrangements and delivering a number of key resident involvement projects.

The Role

• Embedding five Housing Management Boards and a new Resident Advisory Panel.
• Establishing governance, administration and working arrangements for each board.
• Developing board work programmes and resident scrutiny activity.
• Supporting boards to gather evidence and scrutinise Housing services.
• Developing and commissioning a resident training programme.
• Producing reports on board activity, findings and recommendations.
• Working with Housing service leads to provide boards with relevant service and performance information.
• Delivering a co-produced review of the resident grant programme.
• Commissioning a framework for Independent Tenant Adviser (ITA) services.
• Commissioning ITA and mentoring provision for board members.
• Developing online information hubs for each board.
• Managing participant payments in line with financial procedures.
• Delivering projects in line with procurement and contract requirements.

Key Requirements

• Experience delivering resident engagement, tenant involvement or resident scrutiny within social housing.
• Experience establishing or managing resident boards, panels or scrutiny groups.
• Experience developing and delivering resident scrutiny programmes.
• Experience commissioning resident training, mentoring or Independent Tenant Adviser services.
• Project management experience within Housing.
• Experience delivering service reviews and resident involvement projects.
• Experience producing reports and recommendations for senior management.
• Knowledge of social housing resident engagement and scrutiny requirements.
• Experience working within Council financial and procurement procedures.
• Availability to attend resident meetings and events outside normal office hours when required.

What You Need to Do Now If you are interested in this Resident Engagement Project Manager role and meet the criteria above, please click APPLY NOW and send us your application today.

If you do not hear from us within 48 hours of applying, your application has been unsuccessful.

Footnote If this role matches your experience but not the rate, location or seniority, please send us your CV anyway. We regularly recruit for Resident Engagement Managers, Resident Involvement Managers, Tenant Engagement Officers and Housing Project Managers across the UK. For more information, call Zubair at Carrington West on (phone number removed). By applying, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy