Resident Involvement Officer

Location: Hybrid/Bristol - travel required
Salary: £35,983 - £41,807 per annum
Hours: 36 per week
Contract Type: Permanent

Are you looking for a new exciting opportunity?

We're currently recruiting for a Resident Involvement Officer which is a hybrid role covering the North region. You must have the ability to travel across the region to deliver and support resident involvement activities on a regular basis.

Working as part of the Resident Involvement team, you'll lead at a regional level on the promotion of the Resident Involvement (RI) strategy and support residents to engage in Clarions involvement 'offer' and supporting menu of opportunities. You'll be required to evidence, co-ordinate, facilitate and deliver exceptional RI activities for the region and nationally including support of resident-led scrutiny of services. You'll act as a consultant to teams in how RI is delivered at a local level to include training and motivating teams where necessary. Carrying out consultations with residents, reporting on engagement, resident feedback and outcomes in line with regulation.

To be successful in the role, you'll have excellent communication skills, strong report writing skills, be able to work independently in a fast-paced environment and the ability to prioritise and manage competing demands. Can also demonstrate forward thinking and innovation to engage residents and drive service improvement.

We're seeking someone who is confident, highly motivated, has a positive mindset and can take the lead on engagement and joint working with regional and other customer-focussed teams to enable engagement of residents. Ensuring the residents' voice is at the heart of our decision-making.

Ideally, you'll have experience in Resident Involvement, Community Development or Housing along with project management experience. You'll be able to work flexible hours on occasions and to attend evening meetings or weekend events.

Salaries are just the starting point. Here at Clarion, we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more.

Closing Date: Monday 24th August 2026 at midnight.

At Clarion Housing Group, we support the responsible use of AI.

This is a hybrid role with a base location at our office in Bristol. Candidates will be expected to work from the office at least one day per week.

Applicants must be able to travel across the lower North Central and West region and there may be some occasional over-night stays.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

This post is subject to Basic Criminal Record Check Clearance.

Diversity and Inclusion

We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.

We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.

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