Resident Liaison Officer

Resident Liaison Officer required to work in and around Northumberland.

Ideally, you will be an experienced Tenant Liaison Officer with a background working in either construction or worked in a similar position previously.

As well as having a strong knowledge of internal and external programmes, you will be a strong communicator with excellent customer service and good IT skills.

Travelling is essential for this role (down to South Yorkshire etc.). Job Role Includes: Deliver clear and effective communications to customers and residents about the nature and scope of works.

Act as the main point of contact for residents, addressing enquiries and concerns professionally and empathetically.

Coordinate access arrangements to ensure works are delivered smoothly and on schedule.

Resolve access-related or resident issues promptly, escalating where necessary to ensure timely solutions.

Maintain accurate records of communications, access arrangements, and issue resolutions for project documentation.

Essential: Driving Licence, own transport, previous experience/similar job role Benefits £14 inclusive of holiday pay PAYE OR £17 Per Hour Umbrella Monday to Thursday 8:00am - 4:30pm Friday 8:00am - 3:30pm

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).

#J-18808-Ljbffr