Restaurant Manager

About the Role

Our client is looking for a dedicated and enthusiastic Restaurant Manager to oversee operations in their bustling establishment in Newcastle upon Tyne . You will be responsible for ensuring exceptional customer service, managing staff, and maintaining the highest standards of operational efficiency. This role is crucial in delivering memorable dining experiences and fostering a positive atmosphere for both guests and employees. The ideal candidate will possess strong leadership skills and a passion for the hospitality industry, with a focus on driving success and customer satisfaction in a vibrant city centre location.

Key Responsibilities

• Manage day-to-day restaurant operations, including staff scheduling, training, and performance management.
• Ensure consistently high standards of customer service and guest satisfaction.
• Oversee inventory management, including stock control and ordering of supplies.
• Implement and enforce company policies and procedures, including health, safety, and hygiene regulations.
• Handle customer feedback and resolve any issues or complaints promptly and professionally.
• Drive sales and profitability through effective management and marketing initiatives.

Requirements

• Previous experience in a Restaurant Manager or similar senior hospitality management role.
• Strong leadership, communication, and interpersonal skills.
• Demonstrated ability in staff training and development.
• Knowledge of financial management, including budgeting and cost control.
• Familiarity with health and safety regulations in the food service industry.
• A passion for delivering excellent customer service and a positive team environment.

Benefits

• Competitive salary commensurate with experience.
• Performance-based bonuses.
• Opportunities for career growth within a reputable company.
• Staff meals and discounts.
• A supportive and dynamic work culture.