Restaurant Manager

About the Role

Our client is looking for a dedicated and customer-focused Restaurant Manager to lead their popular dining establishment in the heart of Newcastle upon Tyne . This role involves managing all aspects of front-of-house operations, ensuring a seamless and enjoyable dining experience for every guest. You will be instrumental in maintaining the restaurant's reputation for excellent service, efficient operations, and a welcoming atmosphere, contributing to the bustling food scene of Tyne and Wear .

Key Responsibilities

• Supervise daily restaurant operations, including staff scheduling, inventory management, and customer service.
• Train, mentor, and manage restaurant staff to ensure high performance and adherence to service standards.
• Handle customer inquiries, feedback, and complaints promptly and professionally.
• Implement and maintain quality control measures for food and beverage service.
• Manage budgets, control costs, and work towards achieving financial targets for the restaurant.
• Ensure compliance with health, safety, and hygiene regulations.

Requirements

• Previous experience in a Restaurant Management or supervisory role is essential.
• Strong understanding of restaurant operations, including front-of-house management and P&L.
• Excellent leadership, communication, and team management skills.
• Proficiency in using restaurant management software and POS systems.
• Ability to work effectively in a fast-paced environment and handle stressful situations with composure.

Benefits

• Competitive salary and potential for performance bonuses.
• Opportunities for career growth within a reputable restaurant group.
• Staff meals and discounts on food and beverages.
• A supportive and dynamic work environment.
• Contribution to a well-regarded culinary establishment in Newcastle upon Tyne .