Restaurant Supervisor

Blakeney Hotel is a privately owned, and family run 4-star hotel on the North Norfolk Coast.

We have an exciting opportunity for someone looking to join our friendly, enthusiastic and passionate team as Restaurant Supervisor in our award-winning hotel restaurant, over looking the Quayside in Blakeney.

The role of the Restaurant Supervisor

• Supervising and leading the restaurant team to ensure a professional, high quality guest experience.
• Ensure the restaurant is set up and ready for service.
• Greet and serve guests.
• Handle guest queries and concerns as they arise, resolving any issues promptly and professionally.
• Ensure the correct procedures for cash transactions and security are followed.
• Assist in the development of a positive and motivated restaurant team.
• Collaborate with the kitchen team regarding menu and product knowledge and ensuring a smooth service.
• Ensure compliance with food safety and hygiene regulations.

What we are looking for

• Previous experience as a Restaurant Supervisor in a hotel environment.
• Excellent communication and customer service skills.
• Someone who enjoys working in a fast-paced busy environment and who works well under pressure.
• A good leader with the ability to guide and motivate a team.
• Flexibility to work evenings, weekends and holidays as required.

What we offer

• Competitive pay (depending on experience)
• Monthly share of gratuities
• Use of leisure facilities - pool, gym, sauna, steam room (off-peak)
• Subsidised staff meals on duty
• Health and wellbeing support

Working Hours

Roles are offered on a full-time basis.

Due to our location, having access to your own transport is essential.

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