Retail Assistant Manager

About the Role

Our client is seeking a proactive and customer-oriented Retail Assistant Manager to support the management team in their Sunderland store. You will play a crucial role in ensuring the smooth day-to-day running of the shop, assisting with staff supervision, sales generation, and inventory control. This position is perfect for an aspiring retail leader looking to develop their management skills within a friendly and busy environment. You'll work closely with the Store Manager to uphold company standards and enhance the overall shopping experience for all customers.

Key Responsibilities

• Assist the Store Manager in overseeing daily retail operations and ensuring targets are met.
• Supervise and support a team of retail associates, providing training and performance feedback.
• Drive sales by engaging with customers, offering product advice, and promoting special offers.
• Manage stock levels, conduct inventory checks, and assist with merchandising to maximize product appeal.
• Handle customer service issues and complaints efficiently and professionally.
• Ensure the store maintains high standards of cleanliness, organization, and visual presentation.

Requirements

• Previous experience in a retail environment, preferably with some supervisory responsibilities.
• A strong understanding of customer service principles and sales techniques.
• Good communication and interpersonal skills, with the ability to lead and motivate others.
• Basic knowledge of inventory management and visual merchandising.
• Flexibility to work various shifts, including weekends and evenings.
• A positive attitude and a commitment to teamwork and store success.

Benefits

• Competitive salary package and potential for performance-related bonuses.
• Employee discounts on store merchandise.
• Opportunities for training and career growth in retail management.
• A supportive team atmosphere and a positive work culture.
• Contribution to a dynamic and customer-focused retail operation.