Retail Media Manager

Company description

With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our ‘Power of One’ business model, with teams that span multiple disciplines across clients such as Aldi, P&G, Primark, Samsung, Stellantis, and Visa.

We place a huge focus on our People, and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential, and we encourage everyone to make “Brave Plays” in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign’s Best Places to Work for five years in a row, Media Week's Agency of the Year 2025 and one of the Sunday Times Best Places to Work 2025 .

Overview

What will you be doing?

We are hiring a Retail Media Account Manager to join Publicis Commerce at an exciting stage of growth. This is an opportunity to help shape the future of commerce, working with leading brands to create impactful retail media strategies that drive measurable business outcomes. You'll partner with clients, retailers, and talented specialists across the agency to deliver innovative campaigns and unlock new opportunities in a fast‑evolving landscape. If you enjoy combining strategic thinking, client partnership, and campaign excellence, we'd love to hear from you.

Responsibilities

What you’ll be doing

• Lead the delivery and optimisation of retail media campaigns across major retail and commerce platforms, ensuring outstanding performance and client results.
• Build strong client relationships through clear communication, trusted partnership, and proactive account management.
• Develop growth plans and innovation roadmaps that help clients achieve their commerce and business objectives.
• Analyse campaign, market and industry performance to uncover insights and provide strategic recommendations.
• Collaborate with cross‑functional teams to deliver integrated digital marketing solutions and maximise effectiveness across channels.
• Ensure campaign accuracy, financial reconciliation and reporting excellence through robust quality assurance processes.
• Build expertise through ongoing learning and develop strong partnerships with key retailers and technology providers across the retail media ecosystem.

Qualifications

Skills we’re looking for

• Experience managing retail media or digital advertising campaigns, ideally within an agency, retailer or commerce‑focused environment.
• Knowledge of retail media platforms such as Amazon Advertising, Epsilon Retail Media, Criteo or similar solutions.
• Strong understanding of digital media, search strategy, consumer behaviour, attribution and conversion optimisation principles.
• Ability to build trusted relationships with clients and stakeholders, communicating confidently at all levels.
• A strategic and commercially minded approach, with the ability to turn insights into action.
• Experience supporting, mentoring or leading colleagues and contributing to a collaborative team culture.
• Confidence working with data and presenting findings through clear, engaging recommendations and reports.

Additional information

Starcom offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You’ll also have access to a range of additional initiatives, including:

Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).

Publicis Groupe works primarily from the office or our clients' office four days per week.

At Starcom , we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.

We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We’ll work with you to ensure the process works for you. Sharing this information will never impact your application.

Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.

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