Retail Operations Coordinator

About the Role

Our client is seeking an organized and proactive Retail Operations Coordinator to support their retail functions from a remote capacity. This role is essential for ensuring the smooth day-to-day operations of the retail channels, focusing on process optimization, inventory management coordination, and supporting store teams. You will act as a key liaison between HQ and the stores, utilizing digital platforms to facilitate communication and operational tasks. This is an ideal position for an individual who excels at detailed work, problem-solving, and thrives in a fully remote setting, contributing to the efficiency and effectiveness of the entire retail network.

Key Responsibilities

• Coordinate operational tasks across multiple retail locations, ensuring adherence to company policies and procedures.
• Support inventory management processes, including tracking stock levels, coordinating transfers, and assisting with stocktakes.
• Serve as a point of contact for store teams, addressing operational queries and escalating issues as necessary.
• Assist in the development and implementation of operational improvements and new store initiatives.
• Maintain and update operational documentation, training materials, and process guides for remote access.

Requirements

• Previous experience in retail operations, administration, or a coordination role.
• Strong organizational skills and excellent attention to detail.
• Proficiency in using office software and digital communication tools for remote work.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Excellent written and verbal communication skills.

Benefits

• Competitive salary and benefits package.
• Fully remote working environment with flexible hours.
• Opportunities for professional development and growth within the company.
• Supportive team and management structure.
• Contribution to key operational decisions and improvements.