Retail Operations Supervisor

About the Role

Our client seeks a meticulous and organized Retail Operations Supervisor to oversee essential back-of-house and in-store operations at their prominent Cardiff location. This role is crucial for ensuring the smooth and efficient functioning of the retail environment, supporting the store management team in maintaining stock integrity, operational efficiency, and adherence to company standards. You will be instrumental in managing inventory, coordinating deliveries, and supporting the sales floor team to deliver an exceptional customer experience, playing a key part in the store's overall success and operational excellence.

Key Responsibilities

• Oversee inventory management processes, including stock counts, replenishment, and loss prevention strategies.
• Coordinate the receiving and dispatch of goods, ensuring accuracy and timeliness.
• Supervise and train a team of stockroom and operational staff.
• Maintain the organization and cleanliness of the stockroom and back-office areas.
• Support the sales floor team by ensuring stock availability and efficient product display.

Requirements

• Demonstrable experience in retail operations or stock management.
• Strong organizational skills and attention to detail.
• Experience with inventory management systems and processes.
• Ability to lead and motivate a small team.
• Good communication skills and the ability to work collaboratively with store management and staff.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional growth and development in retail operations.
• Staff discount on merchandise.
• A structured and supportive work environment.
• Contribution to a dynamic retail team in Cardiff .