Retail Operations Supervisor

About the Role

Our client is seeking a diligent and organised Retail Operations Supervisor to oversee the smooth running of their store in Brighton . This role focuses on ensuring operational efficiency, maintaining high standards of customer service, and supporting the management team. You will be a key player in maintaining the store's reputation for quality and excellent service within the bustling Brighton retail landscape.

Key Responsibilities

• Supervise daily store operations, ensuring all procedures are followed correctly.
• Manage stock control processes, including inventory counts, ordering, and receiving.
• Ensure the store adheres to all health, safety, and security regulations.
• Oversee the effective functioning of the point-of-sale (POS) system and other operational equipment.
• Train and mentor new staff members on operational procedures and customer service standards.
• Assist in implementing visual merchandising plans and maintaining store presentation in Brighton .

Requirements

• Proven experience in retail operations or a supervisory role.
• Strong organisational and time-management skills.
• Excellent knowledge of retail stock management and operational procedures.
• Good leadership and communication abilities.
• Ability to problem-solve effectively and make sound decisions in a timely manner.
• Familiarity with point-of-sale (POS) systems and inventory management software, ideally within the Brighton area.

Benefits

• Competitive salary with potential for performance-related bonuses.
• Employee discounts on a wide range of products.
• Opportunities for professional development and career advancement.
• A dynamic and fast-paced working environment in Brighton .
• Contribution to a well-respected retail brand.